Leaving New Zealand for More Than 21 Days? Here’s Why You Must Appoint a Property Agent

If you’re a private landlord planning to leave New Zealand for more than 21 consecutive days, there’s one legal requirement you can’t afford to overlook.

Under Section 16A of the Residential Tenancies Act (RTA), landlords must appoint an agent to manage their property during their absence. Failing to do so is considered an unlawful act, with penalties of up to $1,500 payable to the tenant.

At Reliance Property Management, we help landlords meet these obligations with ease—ensuring your property remains compliant and well-managed while you’re away.


🧑‍💼 Who Can Be Appointed as Your Agent?

Anyone based in New Zealand can be appointed as your agent, but they must:

  • Be available to act on your behalf while you’re overseas
  • Understand tenancy laws and obligations
  • Be capable of handling rent collection, maintenance issues, and communication with tenants

👉 While it doesn’t have to be a property manager, appointing a professional ensures you stay compliant and avoid costly mistakes.


🏠 Keeping Your Tenant Informed

As a landlord, you’re legally required to provide your tenant with the agent’s name, contact details, and address for service.

If this information is not supplied, your tenant has the right to issue a notice to remedy. Ignoring this can escalate to Tenancy Tribunal action and financial penalties.


🆕 New to Property Management? Here’s What You Need to Know

If you’re a first-time landlord, it’s crucial to understand your legal responsibilities—even if you’re planning a short overseas trip. Many new landlords are unaware of the RTA requirement to appoint an agent when leaving the country for more than 21 days.

Here’s why you should work with a professional:

  • 📜 Legal compliance with the RTA
  • 🛠️ Handling repairs and emergencies while you’re away
  • 🧾 Rent collection and financial reporting
  • 👩‍⚖️ Tenant dispute resolution
  • 📞 A reliable local point of contact for your tenants

➡️ If you don’t have someone you trust or who knows the law, a licensed property manager like Reliance is the safest and smartest choice.


✅ Already with Reliance Property Management? You’re Covered

If you’re already using Reliance Property Management, we act as your appointed agent—no extra steps needed.

Just let us know your travel dates, and we’ll take care of the rest, ensuring your property is fully managed and your tenants are supported.


📞 Planning to Leave the Country or Just Getting Started as a Landlord?

Whether you’re going on holiday or just stepping into property investment, Reliance Property Management is here to help.

  • 🎯 5.99% management fee
  • 🔧 No extra cost for coordinating maintenance
  • 🧘 Seamless compliance and stress-free travel

📍 Based in Auckland
📩 info@relianceproperty.co.nz
📞 0800 131 141

👉 Get in touch today for a free appraisal and personalised guidance.

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